Remember, the key is to communicate the purpose of your bot without losing sight of the underlying brand personality. In many cases, your chatbot’s name can influence how people associate with your brand’s attributes.ĭepending on whether your brand’s tone is funny, eccentric, or serious, it makes sense to choose a chatbot name that closely resonates with these attributes. When leveraging a chatbot for brand communications, it is important to remember that your chatbot name ideally should reflect your brand’s identity. Here, it makes sense to think of a name that closely resembles such aspects. On the other hand, when building a chatbot for a beauty platform such as Sephora, your target customers are those who relate to fashion, makeup, beauty, etc. In such cases, it makes sense to go for a simple, short, and somber name. Giving a quirky, funny name to such a chatbot does not make sense since the customers who might use such bots are likely to not connect or relate their situation with the name you’ve chosen. However, naming it without keeping your ICP in mind can be counter-productive.įor instance, a number of healthcare practices use chatbots to disseminate information about key health concerns such as cancers. Naming your chatbot can be a fun thing to do. Unrelatable and perhaps even slightly off-putting. Think about giving these bots bland, technical names such as, say, mental health bot, therapy bot, etc. Similarly, an e-commerce chatbot can be used to handle customer queries, take purchase orders, and even disseminate product information.īased on the purpose of your bot, you can choose a name that can depict its purpose.įor instance, Woebot is a healthcare chatbot that is used to communicate with patients, check in on their mental health, and even suggest tools and techniques to help them in their current situation.
Identify the main purpose of your chatbotĭifferent chatbots are designed to serve different purposes.Ī healthcare chatbot can have different use-cases such as collecting patient information, setting appointment reminders, assessing symptoms, and more.
#Female chat bot how to#
Let’s find out! Generative AI Powered Chatbots How to name a chatbot 1. So then, how do you go about naming your chatbots? Should you give it a common name? A quirky one? A funny one? They connect with us on a personal level and respond to our commands and queries in that relatable, friendly manner that we love! There is a reason why Apple has Siri and Google has Alexa instead of Apple bot 2018 or Google bot 2016! Siri and Alexa are not just voice assistants. Giving your chatbot a name that matches the tone of your business is also key to creating a positive brand impression in your customer’s mind. It creates a one-to-one connection between your customer and the chatbot. Naming your chatbot, especially with a catchy, descriptive name, lends a personality to your chatbot, making it more approachable and personal for your customers. And if your customer is not able to establish an emotional connection, then chances are that he or she will most likely not be as open to chatting through a bot. Technical terms such as customer support assistant, virtual assistant, etc., sound quite mechanical and unrelatable. Giving your bot a name enables your customers to feel more at ease with using it. While a chatbot is, in simple words, a sophisticated computer program, naming it serves a very important purpose. Oh, and we’ve also gone ahead and put together a list of some uber cool chatbot/ virtual assistant names just in case. We will also tell you how you can name your chatbot. If we’ve piqued your interest, give this article a spin and discover why your chatbot needs a name. And if you did, you must have noticed that these chatbots have unique, sometimes quirky names.Īnd interestingly enough, that’s what we’re discussing here bot names. The market size of chatbots has increased by 92% over the last few years.Īs popular as chatbots are, we’re sure that most of you, if not all, must have interacted with a chatbot at one point or the other. In fact, chatbots are one of the fastest growing brand communications channels. Healthcare, automotive, manufacturing, travel, hospitality, real estate – you name it, and we can assure you that you are bound to find a friendly chatbot to assist you on their website, social media, or any other channel. If there is one thing that the COVID-19 pandemic taught us over the last two years, it’s that chatbots are an indispensable communication channel for businesses across industries.
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